Privacy policy

Information we collect

• Contact details: your name, email address and phone number.
• Shipping details: the street address, city, state and ZIP code needed to deliver your order.
• Order details: which bundle you chose, quantity and amount paid.

We do not collect or store your card number, CVC or expiry date. Card details are entered directly into our payment processor's secure form and never reach our servers.

Why we collect it

• To process your payment and confirm your order.
• To ship your order and send you tracking information.
• To provide support, handle returns and honour the guarantee.
• To keep records required for accounting and tax.

Payment processing

Payments are processed by Stripe, a PCI-compliant payment provider. Stripe receives the information needed to complete the transaction and handles it under its own privacy terms.

Sharing

We share your details only with the parties needed to fulfil your order — our payment processor and the shipping carrier delivering your parcel. We do not sell your personal information.

Retention

Order records are kept for as long as needed to support your purchase and to satisfy legal and accounting obligations.

Your choices

You can ask us what information we hold about you, ask for corrections, or ask us to delete information we are not legally required to keep. Email support@katucheftitaniumboard.com.

Security

Order data is stored in access-restricted systems, and payment card data never touches our infrastructure.

Changes

If this policy changes, the updated version will be posted on this page.